SEO report of technicalsupporttraining.com.au

Redirected to www.customerservicetraining.com.au/

Customer Service Training Australia - Customer Service Training ...

www.customerservicetraining.com.au/

Customer Service courses tailored for all teams. Customer Service Training, Customer Service Courses, Customer Service Coaching, Sydney, Melbourne, Brisbane

   
Created with Raphaël 2.1.2Passed25

 Tasks

  • Avoid using deprecated HTML tags.
  • Try to make your site load faster.

 SEO

URL

Domain : www.customerservicetraining.com.au/

Character length : 35

Title
Customer Service Training Australia - Customer Service Training courses
Description
Customer Service courses tailored for all teams. Customer Service Training, Customer Service Courses, Customer Service Coaching, Sydney, Melbourne, Brisbane
Keywords (meta keywords)
Good! The website does not use “meta keywords”.
Open Graph Protocol

Good! The OG (Open Graph) protocol is set on this website.

locale: en_US
type: website
title: Customer Service Training Australia - Customer Service Training courses
description: Customer Service courses tailored for all teams. Customer Service Training, Customer Service Courses, Customer Service Coaching, Sydney, Melbourne, Brisbane
url: http://www.customerservicetraining.com.au/
site_name: Customer Service Training Australia

Dublin Core
Dublin Core is not used
Underscores in the URLs
Good! No underscore (_) found in the URLs.
Search engine friendly URLs
Good! The website uses SEO friendly URLs.
Checking the robots.txt file
There is robots.txt file.
https://customerservicetraining.com.au/robots.txt
User-agentDisallowed for the search engines
*
  • /wp-admin/


 Social

Social Engagement

No info found.

 Content

Doctype
HTML 5
Encoding
Perfect! The character encoding is set: UTF-8.
Language
We have found the language localisation: ”en”.
Title
Customer Service Training Australia - Customer Service Training courses

Character length : 71

Improve! The website address (title) should be between 10 and 70 characters in length.
Text / HTML ratio
Ratio : 6%

Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.
Headings
H1H2H3H4H5H6
2111220
Heading structure in the source code
  • <H4> Customer Service Team Training
  • <H4> Public Workshops
  • <H5> Sydney > Melbourne > Brisbane
  • <H4> IT & Managed Services Help Desk Training
  • <H4> Customer Service Conference Presentations
  • <H1> CUSTOMER SERVICE TRAINING AUSTRALIA
  • <H5> Established 1999
  • <H2> What our clients say…
  • <H1> CUSTOMER SERVICE TRAINING AUSTRALIA – INDUSTRY SECTORS
  • <H3> POPULAR TAILORED WORKSHOPS
  • <H4> Professional Customer Service Skills
  • <H4> Dealing with Difficult Customers
  • <H4> Telephone & Help Desk training
  • <H4> IT Help Desk & Managed Services Training
  • <H4> Finance & Administration Team skills
  • <H4> Sydney
  • <H4> Melbourne
  • <H4> Brisbane
Word cloud
  • training13
  • customer11
  • service11
  • workshops8
  • sydney7
  • melbourne7
  • brisbane7
  • public6
  • services6
  • all5
  • australia5
  • team5
  • skills5
  • difficult4
  • customers4
  • telephone4
  • staff4
  • suitable4
  • desk4
  • course4
  • help4
  • managed4
  • session3
  • now3
  • clients3
  • courses3
  • dealing3
  • internal3
  • tailored2
  • industry2
  • external2
  • business2
  • found2
  • plus2
  • popular2
  • practice2
  • interactions2
  • email2
  • based2
  • groups2
  • infrastructure2
  • meet2
  • outcomes2
  • presentations2
  • desired2
  • administration2
  • requirements2
  • conference2
  • available2
  • street2
  • enquire2
  • new2
  • accounts2
  • parts2
Keyword matrix
wordtitledescriptionsheading
training
customer
service
workshops
sydney
melbourne
Two Word cloud
  • customer service5
  • suitable for4
  • public workshops3
  • training australia3
  • managed services3
  • help desk2
Three Word cloud
  • managed services help2
404 Page
The website has a 404 error page.
Flash content
Good! The website does not have any flash contents.
Frame
Good! The website does not use iFrame solutions.
Images
We found 16 images on this web page.

Alternate attributes for the following 2 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.

 Readability

Flesch–Kincaid Grade Level
9.30
Flesch Reading Ease
33.70
Coleman Liau Index
12.00
Automated Readability Index (ARI)
9.30
Dale–Chall Readability
9.80
SMOG Index
8.20
Spache Readibility
5.00
Number of letters
18239
Number of words
2943
Number of sentences
974
Average words per sentences
3
Number of syllables
5916
Syllables in words
5776
Average syllables in words
2.01
Number of words in first three syllables
719
Percentage of word / syllables
24.43
Words not in Dale-Chall easy-word list
1794
Words not in Spache easy-word list
430

 Technologies

Mobile optimization
This website is optimal for mobile devices!
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Redirection (www / not www)
Good! The web address is accessible only in one version. The version without www is redirected to the version with www.
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Printability
Suggestion! Unfortunately, no printer-friendly CSS found.
Meta Tag (viewport tag, mobile devices)
Error! The meta tag named viewport is missing.

 Speed test

Server response time
The server response time is fast enough.
Loading time
5,440 ms
Table layout
Good! No nested tables found.
Render blocking resources
Good! No render blocking elements found!

 Speed test – Javascript

Javascript
Good! Just a few javascript files are detected on the website.
  • http://www.customerservicetraining.com.au/wp-content/cache/min/1/4c6ef813b27cb6f0d817a55fcddae932.js
  • http://www.customerservicetraining.com.au/wp-content/cache/min/1/7419b7206a95d39fd1278adc4c8f1759.js
  • http://www.customerservicetraining.com.au/wp-content/cache/min/1/f080ba1ffd9dbd456fb878a35656cc89.js
  • http://www.customerservicetraining.com.au/wp-content/cache/min/1/0f2a2f27ffce63676427e2a69702d76b.js
  • http://www.customerservicetraining.com.au/wp-content/cache/min/1/47705305b2d1b46d99f8cbf7835b58d0.js
File size of all javascript files combined
0.00
Javascript minifying
Great! The Javascript files are minified.

 Speed test – CSS

CSS
Good! Just a few CSS files are used on this website.
  • http://www.customerservicetraining.com.au/wp-content/cache/min/1/926f7b90d048045c7461690a9646ded5.css
  • http://www.customerservicetraining.com.au/wp-content/cache/min/1/f12e01ee7153fdd7090c13794aed956b.css
  • http://www.customerservicetraining.com.au/wp-content/cache/min/1/c6199ade0dc4e6c4af7940627f1330d9.css
File size of all css files combined
0.00
CSS minifying
Great! The CSS elements are minified.

 Speed test – Compression

Uncompressed size of the of the HTML
0.00
Gzip compression
Your site uses compression.

 Speed test – Browser cache

Browser cache
The browser cache is set correctly for all elements.

 Speed test – Images

File size of all images combined
0.00
Image optimisation
All images are optimized.

 Links

We found a total of 21 different links.
Internal links: 20
External links: 1

External links:

Link text (anchor) Link strength
Acumen Creative

Internal links:

Link text (anchor) Link strength
ENQUIRE NOW
http://www.customerservicetraining.com.au
Home
About Us
Customer Service Team Training
Sydney Public Workshops
Melbourne Public Workshops
Brisbane Public Workshops
IT & Managed Services Help Desk Training
Customer Service Conference Presentations
Testimonials
Contact Us
http://www.customerservicetraining.com.au/customer-service-team-training-sydney-me...
Sydney
Melbourne
Brisbane
http://www.customerservicetraining.com.au/it-and-managed-services-help-desk-traini...
http://www.customerservicetraining.com.au/customer-service-conference-presentation...
For More Information about our Courses
Customer Service Training Australia

 Website security

IP
103.9.171.63
External hidden links
Good! No hidden external links found
Looking for eval()
Good! No eval(bas64_decode()) scripts are found
Checking for XSS vulnerability
No XSS vulnerability found
Email encryption
Good! We have not found any unencrypted email addresses.

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 Icons

Favicon
Good! The website uses favicon.

 Order of Heading elements on mobile by position

  • H4 : Customer Service Team Training , ( 303px from top )
  • H4 : Public Workshops, ( 496px from top )
  • H5 : Sydney > Melbourne > Brisbane, ( 548px from top )
  • H4 : IT & Managed Services Help Desk Training, ( 677px from top )
  • H4 : Customer Service Conference Presentations, ( 870px from top )
  • H1 : CUSTOMER SERVICE TRAINING AUSTRALIA, ( 1165px from top )
  • H5 : Established 1999, ( 1298px from top )

 Typos

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