technicalsupporttraining.com.au

Tasks

Avoid using deprecated HTML tags.
Try to make your site load faster.

SEO

URL

Domain : www.customerservicetraining.com.au/

Character length : 35

Title

Customer Service Training Australia - Customer Service Training courses

Description

Customer Service courses tailored for all teams. Customer Service Training, Customer Service Courses, Customer Service Coaching, Sydney, Melbourne, Brisbane

Keywords (meta keywords)

Good! The website does not use “meta keywords”.

Open Graph Protocol

Good! The OG (Open Graph) protocol is set on this website.

locale: en_US
type: website
title: Customer Service Training Australia - Customer Service Training courses
description: Customer Service courses tailored for all teams. Customer Service Training, Customer Service Courses, Customer Service Coaching, Sydney, Melbourne, Brisbane
url: http://www.customerservicetraining.com.au/
site_name: Customer Service Training Australia

Dublin Core

Dublin Core is not used

Underscores in the URLs

Good! No underscore (_) found in the URLs.

Search engine friendly URLs

Good! The website uses SEO friendly URLs.

Checking the robots.txt file

There is robots.txt file.
https://customerservicetraining.com.au/robots.txt

User-agent	Disallowed for the search engines
*	/wp-admin/

Social

Social Engagement

No info found.

Content

Doctype

HTML 5

Encoding

Perfect! The character encoding is set: UTF-8.

Language

We have found the language localisation: ”en”.

Title

Customer Service Training Australia - Customer Service Training courses

Character length : 71

Improve! The website address (title) should be between 10 and 70 characters in length.

Text / HTML ratio

Ratio : 6%

Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.

Headings

H1	H2	H3	H4	H5	H6
2	1	1	12	2	0

Heading structure in the source code

<H4> Customer Service Team Training
<H4> Public Workshops
<H5> Sydney > Melbourne > Brisbane
<H4> IT & Managed Services Help Desk Training
<H4> Customer Service Conference Presentations
<H1> CUSTOMER SERVICE TRAINING AUSTRALIA
<H5> Established 1999
<H2> What our clients say…
<H1> CUSTOMER SERVICE TRAINING AUSTRALIA – INDUSTRY SECTORS
<H3> POPULAR TAILORED WORKSHOPS
<H4> Professional Customer Service Skills
<H4> Dealing with Difficult Customers
<H4> Telephone & Help Desk training
<H4> IT Help Desk & Managed Services Training
<H4> Finance & Administration Team skills
<H4> Sydney
<H4> Melbourne
<H4> Brisbane

Word cloud

training13
customer11
service11
workshops8
sydney7
melbourne7
brisbane7
public6
services6
all5
australia5
team5
skills5
difficult4
customers4
telephone4
staff4
suitable4
desk4
course4
help4
managed4
session3
now3
clients3
courses3
dealing3
internal3
tailored2
industry2
external2
business2
found2
plus2
popular2
practice2
interactions2
email2
based2
groups2
infrastructure2
meet2
outcomes2
presentations2
desired2
administration2
requirements2
conference2
available2
street2
enquire2
new2
accounts2
parts2

Keyword matrix

word	title	descriptions	heading
training
customer
service
workshops
sydney
melbourne

Two Word cloud

customer service5
suitable for4
public workshops3
training australia3
managed services3
help desk2

Three Word cloud

managed services help2

404 Page

The website has a 404 error page.

Flash content

Good! The website does not have any flash contents.

Frame

Good! The website does not use iFrame solutions.

Images

We found 16 images on this web page.

Alternate attributes for the following 2 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.

http://www.customerservicetraining.com.au/.. /Customer-Service-Training-Australia-wrea... (1 occurrences)

Readability

Flesch–Kincaid Grade Level

9.30

Flesch Reading Ease

33.70

Coleman Liau Index

12.00

Automated Readability Index (ARI)

9.30

Dale–Chall Readability

9.80

SMOG Index

8.20

Spache Readibility

5.00

Number of letters

18239

Number of words

2943

Number of sentences

974

Average words per sentences

Number of syllables

5916

Syllables in words

5776

Average syllables in words

2.01

Number of words in first three syllables

719

Percentage of word / syllables

24.43

Words not in Dale-Chall easy-word list

1794

Words not in Spache easy-word list

430

Technologies

Mobile optimization

This website is optimal for mobile devices!

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Redirection (www / not www)

Good! The web address is accessible only in one version. The version without www is redirected to the version with www.

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Printability

Suggestion! Unfortunately, no printer-friendly CSS found.

Meta Tag (viewport tag, mobile devices)

Error! The meta tag named viewport is missing.

Speed test

Server response time

The server response time is fast enough.

Loading time

5,440 ms

Table layout

Good! No nested tables found.

Render blocking resources

Good! No render blocking elements found!

Speed test – Javascript

Javascript

Good! Just a few javascript files are detected on the website.

http://www.customerservicetraining.com.au/wp-content/cache/min/1/4c6ef813b27cb6f0d817a55fcddae932.js
http://www.customerservicetraining.com.au/wp-content/cache/min/1/7419b7206a95d39fd1278adc4c8f1759.js
http://www.customerservicetraining.com.au/wp-content/cache/min/1/f080ba1ffd9dbd456fb878a35656cc89.js
http://www.customerservicetraining.com.au/wp-content/cache/min/1/0f2a2f27ffce63676427e2a69702d76b.js
http://www.customerservicetraining.com.au/wp-content/cache/min/1/47705305b2d1b46d99f8cbf7835b58d0.js

File size of all javascript files combined

0.00

Javascript minifying

Great! The Javascript files are minified.

Speed test – CSS

CSS

Good! Just a few CSS files are used on this website.

http://www.customerservicetraining.com.au/wp-content/cache/min/1/926f7b90d048045c7461690a9646ded5.css
http://www.customerservicetraining.com.au/wp-content/cache/min/1/f12e01ee7153fdd7090c13794aed956b.css
http://www.customerservicetraining.com.au/wp-content/cache/min/1/c6199ade0dc4e6c4af7940627f1330d9.css

File size of all css files combined

0.00

CSS minifying

Great! The CSS elements are minified.

Speed test – Compression

Uncompressed size of the of the HTML

0.00

Gzip compression

Your site uses compression.

Speed test – Browser cache

Browser cache

The browser cache is set correctly for all elements.

Speed test – Images

File size of all images combined

0.00

Image optimisation

All images are optimized.

Links

We found a total of 21 different links.
Internal links: 20
External links: 1

External links:

Link text (anchor)	Link strength
Acumen Creative

Internal links:

Link text (anchor)	Link strength
ENQUIRE NOW
http://www.customerservicetraining.com.au
Home
About Us
Customer Service Team Training
Sydney Public Workshops
Melbourne Public Workshops
Brisbane Public Workshops
IT & Managed Services Help Desk Training
Customer Service Conference Presentations
Testimonials
Contact Us
http://www.customerservicetraining.com.au/customer-service-team-training-sydney-me...
Sydney
Melbourne
Brisbane
http://www.customerservicetraining.com.au/it-and-managed-services-help-desk-traini...
http://www.customerservicetraining.com.au/customer-service-conference-presentation...
For More Information about our Courses
Customer Service Training Australia

Website security

103.9.171.63

External hidden links

Good! No hidden external links found

Looking for eval()

Good! No eval(bas64_decode()) scripts are found

Checking for XSS vulnerability

No XSS vulnerability found

Email encryption

Good! We have not found any unencrypted email addresses.

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Icons

Favicon

Good! The website uses favicon.

Order of Heading elements on mobile by position

H4 : Customer Service Team Training , ( 303px from top )
H4 : Public Workshops, ( 496px from top )
H5 : Sydney > Melbourne > Brisbane, ( 548px from top )
H4 : IT & Managed Services Help Desk Training, ( 677px from top )
H4 : Customer Service Conference Presentations, ( 870px from top )
H1 : CUSTOMER SERVICE TRAINING AUSTRALIA, ( 1165px from top )
H5 : Established 1999, ( 1298px from top )

Typos

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SEO report of technicalsupporttraining.com.au

Customer Service Training Australia - Customer Service Training ...

Tasks

SEO

Social

Content

Readability

Technologies

Speed test

Speed test – Javascript

Speed test – CSS

Speed test – Compression

Speed test – Browser cache

Speed test – Images

Links

External links:

Internal links:

Website security

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